Shipping policy

🚚 Processing & Handling Time

  • Orders are processed and shipped within 1–2 business days (Monday–Friday, excluding holidays).

  • Orders placed on weekends or holidays will be shipped the next business day.

📦 Domestic Shipping

  • Free shipping on all U.S. orders.

  • Orders ship from Roselle, IL, USA via USPS, UPS, or FedEx, depending on package size and destination.

  • Estimated delivery within the U.S. is 2–7 business days.

  • A tracking number will be emailed once your order has shipped.

🌎 International Shipping

  • Available to many countries; rates are calculated at checkout.

  • Delivery times vary by destination and customs processing.

  • Customs duties and taxes (if applicable) are the responsibility of the customer.

📬 Shipping Confirmation & Tracking

  • Once shipped, you will receive an email with tracking details.

  • Please allow 24–48 hours for tracking updates to appear.

❗ Delays or Issues

  • Delivery may be delayed due to weather, carrier issues, or peak seasons.

  • If your package appears delayed, please contact the carrier first or reach out to us for assistance.

🔁 Return Shipping

  • Please see our Return & Refund Policy for full details.

  • U.S. returns: We provide a prepaid return label at no cost.

  • International returns: Customers are responsible for return shipping and any duties/taxes.

Return address:
Triple Sem Inc (DBA: Your Vacuum Parts)
70 Monaco Dr, Roselle, IL 60172, United States

📨 Questions?
Email us at info@yourvacuumparts.com and we’ll be glad to help.
Support hours: Mon–Fri, 9:00 AM–5:00 PM CST